tirekPrivacy Policy
This page describes what we collect when you use tirek and how we keep that data protected. We gather information necessary to verify your identity, process deposits and withdrawals, and deliver our gaming and sports-betting services across Indonesia's major regions—Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta.
We at tirek treat your personal data as confidential. We process it only to fulfill your account requests, comply with applicable law, and improve our tirek platform. This privacy policy outlines our commitments and your rights regarding your information.
Our tirek privacy practices reflect industry security standards and local regulatory expectations. We do not sell your data to third parties for marketing purposes.
What data we collect on tirek
We collect your email address and phone number during tirek account creation. We also gather your legal name, date of birth, and national identity number (KTP) as part of our tirek verification process. This identity data is mandatory for account approval and deposit authorization.
When you deposit via tirek, we record the payment method used—whether DANA, e-wallet, mobile banking, local payment, online payment, e-wallet for e-wallets, or mobile banking, local payment, online payment, e-wallet for bank transfers. We store transaction amounts, timestamps, and settlement status. We do not retain full credit-card numbers or full bank-account numbers; payment processors handle sensitive financial credentials separately.
How we use your tirek data
We at tirek use your identity information to verify your account and comply with anti-money-laundering (AML) regulations. We use your contact details to send account notifications, settlement confirmations, and support messages. Your transaction history enables us to process withdrawals, resolve disputes, and detect suspicious activity.
tirek uses your data only for service delivery
We do not market to you using your tirek personal data, nor do we share it with unrelated third parties. Your data remains within our tirek systems or with processors necessary to operate the platform.
We may analyze aggregated, anonymized tirek user behaviour—such as popular game categories or regional deposit patterns—to improve our platform features. This analysis does not identify you individually.
Third-party processors and tirek data
Our tirek payment processors—mobile banking, local payment, online payment, e-wallet, mobile banking, local payment operators, and online payment, e-wallet, mobile banking, local payment banks—handle your financial data directly. We at tirek do not control their privacy practices; they operate under their own terms. Our tirek servers may be hosted on infrastructure provided by cloud-service vendors; we contractually bind these vendors to confidentiality.
We may share your tirek identity and transaction data with regulatory authorities if required by law. We do not voluntarily disclose your information to government bodies unless a legal order compels us to do so.
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1
Payment processorsThird party
Your tirek payment method provider receives transaction details to process deposits and withdrawals.
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Cloud infrastructureThird party
tirek server operations may be hosted by external cloud vendors under strict data-protection agreements.
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3
Regulatory disclosureThird party
We may share tirek data with authorities if legally required, but do not do so voluntarily.
Your rights regarding tirek data
You have the right to request a copy of your tirek personal data. Contact our tirek support team with your request, and we will provide your information in a readable format. You may request correction of inaccurate tirek data on your account—for example, if your registered address is outdated.
You have the right to request deletion of your tirek account and associated data, subject to regulatory retention requirements. We at tirek may retain your transaction records for compliance purposes even after account closure. You may withdraw consent to receive tirek marketing emails at any time by updating your communication preferences on your account.
tirek cookies and tracking
Our tirek platform uses cookies to store your session token and remember your login preferences. These cookies do not track you across unrelated websites. We use analytics cookies to understand tirek site traffic and user behaviour, which helps us improve our platform's performance and user experience.
You may disable cookies in your browser settings; however, some tirek features may not function correctly without them. We do not use third-party advertising cookies on tirek; we do not sell tirek user data to ad networks.
Data retention and tirek account closure
We at tirek retain your account data while your tirek account is active. After you close your tirek account and make a final withdrawal, we retain transaction records for a minimum period to comply with anti-money-laundering regulations and tax requirements. Identity documents are securely archived and not used for any purpose after account closure.
tirek data security measures
- tirek uses encryption for all data in transit and at rest.
- Our tirek systems undergo regular security audits and penetration testing.
- tirek staff access to personal data is restricted and logged.
- We enforce strong password policies on tirek accounts.
- tirek data is backed up to secure, redundant locations.
tirek policy updates and contact
We at tirek may update this privacy policy to reflect changes in our data practices or applicable law. Material changes are communicated via email or in-app notification. Your continued use of tirek after a policy update constitutes acceptance of the revised terms.
If you have questions about our tirek privacy practices or wish to exercise your data rights, contact our tirek support team. We maintain a tirek data-protection officer contact available on request. Your inquiry will be handled according to applicable privacy regulations and our tirek commitment to transparency.